Cheryl Steele, CSO, Starbucks

Cheryl Steele

Vice President, Global Security & Resilience (Chief Security Officer)


Cheryl joined Starbucks in 2018 and is the vice president of Global Security & Resilience (chief security officer). She sets and leads the strategic direction that secures all physical assets (retail and non-retail) and ensures the safety of the workforce and customers across Starbucks 40,000 stores in 80+ global markets. Cheryl leads a global team of subject matter experts in physical security, risk intelligence, security technology systems, business resiliency (partner preparedness, crisis management, and business continuity), supply chain security and occupational safety. Based in Seattle, the team includes partners in London, Shanghai, and Hong Kong. Cheryl represents Starbucks as a Council Member to the Overseas Security Advisory Council (OSAC).

Cheryl began her career as a diplomat with the U.S. Department of State, with overseas assignments in Egypt and Jordan. Later work as a management consultant and business development leader included work on counter-terrorism, U.S. Special Operations and the defense-diplomacy-development nexus, and public-private partnerships on global diplomacy and development issues. Cheryl is a native of Massachusetts. She has her BA from Hobart & William Smith Colleges and an MA in Political Science from Columbia University in the City of New York.


Day 2 Keynote: The Why of Security with Starbucks CSO Cheryl Steele

Thursday, October 22nd

Why does security matter to an organization’s culture? What does it mean to be resilient and how do you build organizational resiliency? Why is the concept of being a “business enabler” so important to the field of security? Why should leaders not fear being vulnerable? Starbucks VP of Global Security & Resilience (Chief Security Officer) Cheryl Steele will explore these questions and more with the SNG audience.