Thomas Nakatani, ADT, Securing New Ground Speaker

Thomas Nakatani

Vice President of Customer Monitoring Technology and Product Development


Thomas Nakatani has been with ADT Security Services for over 25 years and currently holds the title of Vice President of Customer Monitoring Technology and Product Development. In this role he is responsible for ADT’s entire North American monitoring and signaling infrastructure, Industry Relations, and driving product strategy for ADT’s portfolio of systems and services across Commercial, Residential, Small Business, Health, Custom Home, and DIY/IoT channels.

Prior to his current role, Tom has held positions responsible for Global monitoring strategy, corporate policies & procedures, workforce management /reporting, M&A/Integration, centralized customer data management, and Video product deployment. He’s led teams that have implemented ADT’s current monitoring and business operation environments, consolidated over 60 central stations, and developed a number of key IT applications.

Tom currently sits on the board of PPVAR (Partnership for Priority Verified Alarm Response) and is active with TMA, UL, and works closely with several Public Safety organizations and tech incubators.


Monitoring: New Models and New Monetization Strategies

Wednesday, October 30th
How is the world of monitoring changing? Hear about the impact on commercial and resident monitoring, and what commercial clients are asking for as firms provide more support for outsourcing of commercial security services. Topics will include contractless monitoring, remote video monitoring, ASAP to PSAP and 911 response, PERS and more.