Julaine Simmons

Integrators today are facing major upheavals. Artificial intelligence solutions are on the horizon, requiring enormous skill changes for field staff and potentially creating a more direct relationship between manufacturers and integrators’ clients. End user buyers are simultaneously moving steadily to cloud-based services, further creating the possibility that the software vendor will be more involved with your clients. And hiring skilled talent is tougher than ever, which is limiting some integrators’ ability to take on new projects or clients in other destinations. How are top integrators navigating these changes and not only retaining their value but adding new value in today’s changing marketplace?